Support Board – Chat And Help Desk

Chat - Support Board - WordPress Chat Plugin

Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, dedicated membership system and much more. No coding skills required! Support desk and chat plugin for WordPress. A complete solution to provide support to your audience. The first WordPress plugin with a complete bot integration powered by API.AI by Google. The cheapest and best Slack integration.

Support Board - Chat And Help Desk
Support Board – Chat And Help Desk

Features list

  • Support and chat features
    • Slack chat full synchronization – Send and receive user messages directly from Slack.
    • Work immediately – Immediate installation and usage by just insert the shortcode.
    • Rich messages – Dialogflow bot rich messages sending.
    • Bot – Integrate a multilangual bot powered by API.AI.
    • Email notifications – Notify users and agents by email when a reply is received.
    • Tickets system – Fast, powerful and user friendly tickets system.
    • 100% responsive – Fully esponsive for smartphones and tables.
    • Agents and users – Add and edit users and agents on the admin side.
    • WordPress users – Login and membership can be also the original WordPress users system.
    • Multilingual – Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified 简体中文), chinese (traditional 繁體中文), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
  • Support desk only features
    • Indipendent users system – Dedicated and indipendent users system disconnected from WordPress users.
    • Login and registration forms – Custom registration form with four optianal fields. User can login with username or email.
    • Scroll box – Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
    • Layouts – You can choose if show the profile image or not on both registration and conversation.
  • Chat only features
    • Unified administration – Manage both support and the chat conversations and tickets in one place.
    • Chat header styles – Customize the design of your chat by adding a background image and a brand logo image
    • Sounds – Play a sound when the user receive a new message.
    • Members and guest users – Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
    • Welcome message – Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
    • Follow up message -The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
  • Other features
    • Top performance37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
    • Regular updates Like for all our products we guarantee constant updates and bugs fix.
    • Developers API Simple to use but powerful api are available for Javascript and PHP.
    • Colors Change the chat colors.
    • Images Change chat icon.
11/03/2021 | Support Board | 
New feature
Option to disable success registrarion message and user details in success message.Bug
Fixed bug related to the online status and the PHP API function 'sb_is_user_online()'.Bug
Fixed bug related push notifications for users.Bug
Fixed bug related to repeater settings.Bug
Fixed bug related to new conversations.Info
The PHP API function 'sb_curl()' now returns the URL of the saved file when the function type is 'FILE'.Info
New returned value 'extra' for the PHP API function 'sb_get_conversation()' and WEB and JS API funtions 'get-conversation'.Info
New returned value 'source' for the PHP API functions 'sb_get_conversation()', 'sb_get_conversations()', 'sb_get_new_conversations()', 'sb_search_conversations()' and WEB and JS API funtions 'get-conversation', 'get-conversations', 'get-new-conversations', 'search-conversations'.Info
New arguments 'source' and 'extra' for the PHP API function 'sb_new_conversation()' and WEB and JS API funtions 'new-conversation'.

Download Now Support Board – Chat And Help Desk for $4.98. You’ll receive the exact .zip file you would download from the original author. save up-to 95%.

You must log in to submit a review.

Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, dedicated membership system and much more. No coding skills required! Support desk and chat plugin for WordPress. A complete solution to provide support to your audience. The first WordPress plugin with a complete bot integration powered by API.AI by Google. The cheapest and best Slack integration.

Support Board - Chat And Help Desk
Support Board – Chat And Help Desk

Features list

  • Support and chat features
    • Slack chat full synchronization – Send and receive user messages directly from Slack.
    • Work immediately – Immediate installation and usage by just insert the shortcode.
    • Rich messages – Dialogflow bot rich messages sending.
    • Bot – Integrate a multilangual bot powered by API.AI.
    • Email notifications – Notify users and agents by email when a reply is received.
    • Tickets system – Fast, powerful and user friendly tickets system.
    • 100% responsive – Fully esponsive for smartphones and tables.
    • Agents and users – Add and edit users and agents on the admin side.
    • WordPress users – Login and membership can be also the original WordPress users system.
    • Multilingual – Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified 简体中文), chinese (traditional 繁體中文), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
  • Support desk only features
    • Indipendent users system – Dedicated and indipendent users system disconnected from WordPress users.
    • Login and registration forms – Custom registration form with four optianal fields. User can login with username or email.
    • Scroll box – Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
    • Layouts – You can choose if show the profile image or not on both registration and conversation.
  • Chat only features
    • Unified administration – Manage both support and the chat conversations and tickets in one place.
    • Chat header styles – Customize the design of your chat by adding a background image and a brand logo image
    • Sounds – Play a sound when the user receive a new message.
    • Members and guest users – Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
    • Welcome message – Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
    • Follow up message -The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
  • Other features
    • Top performance37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
    • Regular updates Like for all our products we guarantee constant updates and bugs fix.
    • Developers API Simple to use but powerful api are available for Javascript and PHP.
    • Colors Change the chat colors.
    • Images Change chat icon.
11/03/2021 | Support Board | 
New feature
Option to disable success registrarion message and user details in success message.Bug
Fixed bug related to the online status and the PHP API function 'sb_is_user_online()'.Bug
Fixed bug related push notifications for users.Bug
Fixed bug related to repeater settings.Bug
Fixed bug related to new conversations.Info
The PHP API function 'sb_curl()' now returns the URL of the saved file when the function type is 'FILE'.Info
New returned value 'extra' for the PHP API function 'sb_get_conversation()' and WEB and JS API funtions 'get-conversation'.Info
New returned value 'source' for the PHP API functions 'sb_get_conversation()', 'sb_get_conversations()', 'sb_get_new_conversations()', 'sb_search_conversations()' and WEB and JS API funtions 'get-conversation', 'get-conversations', 'get-new-conversations', 'search-conversations'.Info
New arguments 'source' and 'extra' for the PHP API function 'sb_new_conversation()' and WEB and JS API funtions 'new-conversation'.

Download Now Support Board – Chat And Help Desk for $4.98. You’ll receive the exact .zip file you would download from the original author. save up-to 95%.

You must log in to submit a review.

We believe in the open source community and believe that WordPress should be available and affordable to all. Unfortunately premium plugin and theme authors refuse to decouple support from the code, they won’t set regional price differences and they rarely offer discounts to students, low waged or the young. We are providing a third way by redistributing the code without any unneeded extras.
As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like. Got a friend who's building a site? Go share them with your friend. Seriously, there are no catches.

All WordPress and Joomla items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so.

Your membership or individual purchase(s) to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you. Our 'about us' page explains things in more detail.

Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.

Not offering support is the way in which we are able to offer the products at the discounted price.

Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. We maintain a Fair Use Policy:

Any membership plan holder can download defined amount of downloads daily.

Yes, 100%. We have active subscriptions to all the authors of the products featured on our website. We just download from them and redistribute to you. The downloads are not altered in any way.
Definitely. Under the GPL licence you're free to keep them if you want. The only thing to be aware of is that if you want access to any future updates then you’ll need to have an active subscription with us. And the single purchase comes with Life Time Updates!

Yes. As soon as we are notified about an update, we go and download it from the author and update it on our site. We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

You can also see our regular updates by visiting our changelog.

No. Sorry we're going to have to be a little hard on this one. The nature of digital media means that once you have downloaded a plugin or theme there's really no way to 'return' it. So all payments at DownYourScript.com are non refundable and any request or dispute will be rejetcted without any communication. Though we can assure you of best possible 24*7 access to our website, but sometimes downtime can happen which may hamper services. Further more if you think you might have some doubts then why not just subscribe for a month before committing to a longer subscription?
If it's GPL then we can try! Drop us a line using Request From and let us know what item(s) you would like adding to our directory. We try and bring new items into the site each month based on how many users are requesting the item. Look forward to hearing from you.
We can't and won't provide/lease/release/resell license keys. All the products offered in this website are licensed under GNU GPL License. You do not need any license keys to use them in as many of your projects you need. This plugins and themes only require license keys to get automatic updates or support from their authors.
Of course. You're not locked into anything. You can cancel your subscription by logging into the members area and visiting the subscriptions link. If you have any problems then let us know and we'll be happy to cancel it for you. No questions asked. Even most of our membership Basically for one time payment.
We would recommend that you do NOT use a download manager to download files. Download managers send multiple requests and create multiple connections to the server in a short space of time. The server has no way of knowing that the traffic is generated by software and so each request will count as a download and may result in you exceeding any download limits that are in place.
Definitly, You can request for update from the product indivisual page you will find a button Click To Request Item Update! (if you are logged in user) Or you can open ticket, and we will update asap in business day. ( Normally in less than 24 hours, except holidays period )
You can use this plugin WP Hide Plugin Updates and Warnings ( Very useful )
We will reply your ticket within 24 hours (In rare case, can be longer) and only in business day (Monday to Friday).

$4.98

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  • Item Version: v3.7.6
  • Updated: November 20, 2024
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