SupportCandy Satisfaction Survey
SupportCandy Satisfaction Survey is a WordPress Plugin being distributed by Supportcandy.
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email. Satisfaction Survey
As soon as customer click one of the rating link, immediately it gets register in ticket even if use is logged in or not on your website. Optionally he can submit feedback in words. Window to submit feedback is provided on page where it has been redirected after clicking one of the rating above. You can set email notifications for both rating and feedback. See screen-shot below:
(04/03/2021)
Fix: Sending multiple customer feedback emails to adminDownload Now SupportCandy Satisfaction Survey for $4.98. You’ll receive the exact .zip file you would download from the original author. save up-to 95%.
You must log in to submit a review.
SupportCandy Satisfaction Survey is a WordPress Plugin being distributed by Supportcandy.
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email. Satisfaction Survey
As soon as customer click one of the rating link, immediately it gets register in ticket even if use is logged in or not on your website. Optionally he can submit feedback in words. Window to submit feedback is provided on page where it has been redirected after clicking one of the rating above. You can set email notifications for both rating and feedback. See screen-shot below:
(04/03/2021)
Fix: Sending multiple customer feedback emails to adminDownload Now SupportCandy Satisfaction Survey for $4.98. You’ll receive the exact .zip file you would download from the original author. save up-to 95%.
You must log in to submit a review.
All WordPress and Joomla items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so.
Your membership or individual purchase(s) to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you. Our 'about us' page explains things in more detail.
Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.
Not offering support is the way in which we are able to offer the products at the discounted price.
Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. We maintain a Fair Use Policy:
Any membership plan holder can download defined amount of downloads daily.
Yes. As soon as we are notified about an update, we go and download it from the author and update it on our site. We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
You can also see our regular updates by visiting our changelog.
